Returns Policy
Refunds and Exchange Policy
Radio's & Amplifiers - These carry a supplier backed repair-warranty, normally 1 year, while we do not swap out any faulty units, Soundvision will send the unit to the specific manufacturer for a warranty claim, this normally takes approximately 10 to 24 working days.
Electronic items which have been fitted (connected) are non returnable.
Refunds (on incorrect orders placed) turn around time is 7-21 days (Working)
Items that are returned for repair assessment or exchange (upon manufacturers approval) is at the clients cost.
Items that are repaired /replaceed by Manufacturer is returned at the businesses cost to clients.
Speakers & Subwoofers do not have any warranty/ Guarantee.
unless specifically stated on the product description.
Electronic items that have been fitted (connected) into clients vehicles cannot be returned with physical marks/damages.
Demo items sold at a discounted price below normal retail and stipulated on the product as “demo” is non returnable.
